• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 11

How can I find if i have a 4 zone rgb keyboard or not when registering my product is shows me different photos of laptops in the HPSA it shows a picture of a laptop with a 4 zone rgb backlit keyboard but does not say if it has it in the hardware specifications. And in the website when I register the product in it show a different photo of one with only red back lit keyboard and some wrong hardware specs and still does not say wheter or not it has a 4 zone rgb keyboard or not how can i find if it has it or not?

1 REPLY 1
HP Recommended

@cruxifixb 

 

What is your machine ? Does its specs say similar to the following line ?

 

                Full-size 4-zone lighting backlit keyboard with numeric keypad and NKRO

 

When opening your machine for the first time, did it show similar to the following image

 

              omen kb.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.