• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-21-2020 05:58 AM - edited ‎04-21-2020 06:00 AM

HP Recommended
Product: HP Gaming Pavilion 15-ec0023nq
Operating System: Microsoft Windows 10 (64-bit)

Hello. I have an HP Gaming 15 Pavilion laptop with GTX 1660 TI and Ryzen 5 3550h, 8 RAM. I use the "Gaming" mode of the battery and in idle, using a cooler pad, I have 38 degrees. Without a cooler I have 50-55 degrees. And when it reaches 55 degrees, the cooling system starts on its own and the temperature drops to 47 degrees. When I only use Google Chrome, I have 60 degrees. It is normal? the laptop has been purchased 2 weeks ago.

 

1 REPLY 1

‎04-21-2020 04:21 PM

HP Recommended

@Serejaro 

 

Yes, that is normal for an AMD processor. It is a good idea to use a cooler pad, specially when playing games.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.