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‎05-29-2020 11:52 PM

HP Recommended
Product: Hp pavillion gaming laptop 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

On my 15-cx0xxx im not sure whether or not the usb typ-c looking port next to the charger port is plain old usb-c or thunderbolt. Please help?

1 REPLY 1

‎05-30-2020 12:56 AM

HP Recommended

Hello @DivNeb,

 

A specific product name or product number is required. The model you posted is a general model series identifier. Examples of a specific product name or product number include:

  • HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL
  • HP ENVY x360 - 15-dr0042nb or 6EL70EA#UUG
  • HP Notebook - 17-by0003na or 4AP04EA#ABU
  • OMEN by HP 15-dc1030nr or 6FE64UA#ABA
  • HP EliteBook 850 G5 Notebook PC or 3JX11EA#ABU

Information on how to find a laptop's product name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)

I used to be an HP Expert. I no longer participate in this community.
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