cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
5 3 0 0
Message 1 of 4
395
Flag Post

In hp pavilion 15-cx0056wm gpu 1050ti not detected

HP Recommended
hp pavilion 15-cx0056wm
Microsoft Windows 10 (64-bit)

Hi , I have a HP Pavilion 15-cx0056wm and change Windows from 1803 to 1909 but my GPU Nvidia GF GTX 1050ti not detected by my laptop, no in device manager and any program or Driver Pack and no install with Nvidia driver in official website and HP website 

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
31,166 31,116 2,598 3,904
Message 2 of 4
Flag Post
HP Recommended

@A1375E Welcome to HP Community!

Make sure that your graphics card isn’t disabled

Sometimes this issue can occur if your graphics card is disabled in Device Manager. To see if your card is disabled, do the following:

  1. Press Windows Key + X to open Power User Menu and select Device Manager from the list of results.
  2. Once Device Manager opens, locate your graphic card and double click it to see its properties.
  3. Go to the Driver tab and click the Enable button. If the button is missing it means that your graphics card is enabled.

Also, to ensure this isn't a hardware malfunction:

Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details

  • Hold the power button for at least five seconds to turn off the computer.
  • Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  • On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
  • Click Extensive Test.
  • Click Run once, or Loop until error.
  • While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

0 Kudos
Highlighted
Author
New member
5 3 0 0
Message 3 of 4
Flag Post
HP Recommended

Hello, I did all the steps you mentioned carefully and step by step, but still not identified.

In the test, everything was safe and there was no error code

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
31,166 31,116 2,598 3,904
Message 4 of 4
Flag Post
HP Recommended

@A1375E I suggest you create a new user account and check if that works, if that doesn't work, back up all your personal data and reset windows using the steps from this link: click here, considering all hardware tests have passed, this seems to be a windows error.

 

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation