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‎05-07-2024 07:41 PM

HP Recommended

I have an error inaccessible boot device but I will give the history. I had a black screen and no keys worked to get into bios. Nothing at all. Could not boot from HP recover USB. I replaced the SSD with a new one which I cloned from another HP laptop. I have now proved that the original problem was with SSD that came with the laptop. I have run diagnosis and had look at bios and all is well. The HP help is been a disaster. Cutoff twice. Put in request to call me back 2 weeks ago and still waiting. I am hoping someone out there can point me to where to next. I want any restore the original recovery from hp or get past this boot error and re-register windows. 

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1 REPLY 1

‎05-07-2024 09:08 PM

HP Recommended

@petry3 

 

What is your HP PC 15-d4000 (4C803AV) machine ? It could be one of the following over 130 different models/products

 

             https://support.hp.com/us-en/product/product-specs/hp-15.6-inch-laptop-pc-15-d4000/model/2100852837

 

For example:   HP Laptop 15s-fq4075TU

 

>>>> I replaced the SSD with a new one which I cloned from another HP laptop. I have now proved that the original problem was with SSD that came with the laptop.

That won't work UNLESS from at least same series

 

For (original) Windows 10/11. please use Cloud Recovery tools


                https://support.hp.com/us-en/document/ish_4511095-4511141-16


Regards.

 

BH
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