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‎12-10-2017 09:56 AM

HP Recommended
Product: Hp Omen ax003n
Operating System: Microsoft Windows 10 (64-bit)

I bought one SSD 960 evo and i tried to install it on NVME mode, i look on the BIOS for any change that i can possible make but without success. 

I want to know what can i do to change and make the ssd work on NVME mode, and whats the process that i must follow to make it work on it fully capacity.

Hope any one of you can help me.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-20-2017 03:42 PM

HP Recommended

There is nothing special you should have to do to get the SSD to run an NVMe speed.

Yes the HP Bios is locked down, but you should not have to make any changes to it.

 

Are you using Samsung's Magician and its showing 1x4 instead of 3x4 in its report or are you testing SSD speed with something like CrystalDiskMark and its reporting sata speeds?

 

If yes, did you update the Samsung driver and firmware from the Samsung website?

 

There has been an issue where the driver and firmware are causing this problem.

They are reporting  that rolling back the driver prior to 2.3 or simply reverting back to the Windows driver in the Device Manager fixes the problem.

 

If rolling the driver back is not working after the update, or it is already using the latest firmware (which cannot be rolled back), they suggest you RMA the drive.

View solution in original post

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6 REPLIES 6

‎12-10-2017 11:00 AM

HP Recommended

Hi,

 

Does the controller support NVME or SATA ? Not all PCIe ports are the same.

 

Regards.

BH
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‎12-10-2017 11:16 AM

HP Recommended

Yes, it does. 

My notebook is one HP omen ax003ns 2016. And on it manual it says it support. https://support.hp.com/pt-pt/product/omen-by-hp-15-ax000-laptop-pc/10862325/manuals

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‎12-20-2017 03:42 PM

HP Recommended

There is nothing special you should have to do to get the SSD to run an NVMe speed.

Yes the HP Bios is locked down, but you should not have to make any changes to it.

 

Are you using Samsung's Magician and its showing 1x4 instead of 3x4 in its report or are you testing SSD speed with something like CrystalDiskMark and its reporting sata speeds?

 

If yes, did you update the Samsung driver and firmware from the Samsung website?

 

There has been an issue where the driver and firmware are causing this problem.

They are reporting  that rolling back the driver prior to 2.3 or simply reverting back to the Windows driver in the Device Manager fixes the problem.

 

If rolling the driver back is not working after the update, or it is already using the latest firmware (which cannot be rolled back), they suggest you RMA the drive.

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‎12-22-2017 07:59 AM

HP Recommended
Yes the ssd will work. I have a 960 evo 250gb in ky omen ax033dx. Works like a charm, limited to 2,800 MB/S tho.
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‎12-22-2017 08:46 AM

HP Recommended

Not sure whats up with yours @Username_Omen. Did you check the firmware and driver update as I mentioned above?

@Gustavobezerrareported updating his Samsung driver fixed his issue. Waiting for him to mark it solved.

 

My benchmark...

omen ssd benchmarkII.JPG

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‎12-22-2017 08:55 AM

HP Recommended
I believe i have everything up to date, but it was like that the day i first Installed it, but ill check and see.
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