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‎12-29-2020 10:17 PM

HP Recommended
Product: OMEN Laptop - 15-dh1006ur
Operating System: Microsoft Windows 10 (64-bit)

Can you tell me if the Intel High-Definition (HD) Graphics video adapter should be displayed in the device manager? why isn't he here?     OMEN Laptop - 15-dh1006urБезымянный.png

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-31-2020 01:26 PM

HP Recommended
@ZZ-zz wrote:

on another laptop, both cards are displayed here

@ZZ-zz 

 

The card is NOT 1660Ti, it is only 940MX. Cards from GTX 1050 down you will see iGPU in Device Manager.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
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10 REPLIES 10

‎12-30-2020 02:17 AM

HP Recommended

@ZZ-zz 

 

I can't see your image. Is it the same as mine which has GTX 1070 ?

 

   no igpu.png

 

Please check Nvidia Control Panel, does it have "Set up G-SYNC panel ? If yes then the  iGPU is permanently disabled

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎12-30-2020 11:31 PM

HP Recommended

Nvidia Control Panel, there is no such item "Configure G-SYNC Panel"

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‎12-30-2020 11:36 PM

HP Recommended

@ZZ-zz 

 

Ok, I can see the image you posted another day, your machine has 1660ti video card. I should have  "Set up G-SYNC". Please check again.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎12-30-2020 11:52 PM

HP Recommended

Could you tell me where this tab is - Set up G-SYNC - maybe I'm not looking there ?! if you can photo please attach it. thanks

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‎12-30-2020 11:58 PM

HP Recommended

@ZZ-zz 

 

  • Right click a blank space on Desktop,
  • Select NIVIDIA Control Panel
  • On Display section, it is the second last item

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎12-31-2020 12:00 AM

HP Recommended

on another laptop, both cards are displayed hereизображение_2020-12-31_125921.png

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‎12-31-2020 12:12 AM

HP Recommended

what should be turned on or off here?Безымянный.png

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‎12-31-2020 02:40 AM

HP Recommended

Why is the photo not loading on your website?

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‎12-31-2020 01:26 PM

HP Recommended
@ZZ-zz wrote:

on another laptop, both cards are displayed here

@ZZ-zz 

 

The card is NOT 1660Ti, it is only 940MX. Cards from GTX 1050 down you will see iGPU in Device Manager.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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