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‎04-19-2022 04:56 PM

HP Recommended
Product: OMEN 15-dh1000 Laptop PC (8VM85AV)
Operating System: Microsoft Windows 10 (64-bit)

I have been trying to get my IGPU to work but I can't manage to do so. Tried basically every solution on the internet and none worked.

 

I just got this laptop two days ago and from the moment I got it, the IGPU never showed up in device manager and it's always at 0% in omen gaming hub. Tried  to add it as legacy hardware but doesn't help, it makes it appear in the device manager but doesn't make it function, and the drivers don't either.

Slowwslothh_0-1650408931067.png

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎04-19-2022 05:26 PM

HP Recommended

@Slowwslothh 

 

HP disabled iGPU on Omen notebooks which have GTX 1060 and over. We can't enable it.  Your machine has RTX 2060 is on the same boat.

 

Regards,

BH
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2 REPLIES 2

‎04-19-2022 05:26 PM

HP Recommended

@Slowwslothh 

 

HP disabled iGPU on Omen notebooks which have GTX 1060 and over. We can't enable it.  Your machine has RTX 2060 is on the same boat.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎04-19-2022 05:35 PM

HP Recommended

Thank you, I appreciate the clarification, but I'm still curious about something.

 

Wouldn't disabling the IGPU harm the dedicated gpu in the long run? 

Isn't one usually in charge of non-taxing activities like browsing and watching youtube videos and the such while the other is in charge of the more taxing stuff?

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