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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F7AV)
Microsoft Windows 11

I launched a case 1 month before Case ID: [edit]

In that they told me a part is required to repair my laptop it was going to come at 26 march still it has not yet delivered to the engineer its almost a month.and my laptop has gone off its not starting and its so inconvinient.its been a month my laptop is off n i have to do work by going in cafes ,etc. 

1 REPLY 1
HP Recommended

Hi @Omkoli,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It sounds quite frustrating to deal with such a long delay in the repair of your laptop, especially when it's affecting your ability to work comfortably.

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

 

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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