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10-28-2020 09:58 PM
So I took it to the shop and they said that my hard drive went bad, I didn't want them to fix it so I tried to do it myself and of course, things went wrong. I got the new hard drive which was the WD Blue and it says disk booting error. I have tried everything on the forms but nothing is working and I am not trying to take more out of pocket someone help me, please.
11-01-2020 03:02 PM
@Xaviar Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
follow the below steps to identify and resolve this concern:
Step 1: Perform a hard reset
Step 2: Restore BIOS default settings
Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)
Step 4: Re-seat the hard drive (here's a generic video that shows how to re-seat the drive: Click here) > 3F0 error represent a hardware malfunction, a reseat should help, if it doesn't or you aren't comfortable, please Contact HP as the next step will not help.
Step 5: Perform an HP System Recovery
If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions:
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
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