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- HP Community
- Gaming
- Gaming Notebooks
- Re: Its about my battery

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05-08-2020 06:45 AM
Hello everyone, my battery looks like this now is there anything to worry about.? Do i need to change my battery.
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Accepted Solutions
05-09-2020 02:33 PM
Yes, the battery must be replaced.
Product introduced in 2017
Part numbers and replacement procedure on Pages 36-37
Description Spare part number
4cell, 70Whr, 4.55AH, Li-ion battery for use in products equipped with a N17E GPU 917724-855
3cell, 52.5Whr, 4.55AH, Li-ion battery for use in products equipped with a N17P GPU L08855-855
PartSurfer might be able to tell you exactly which parts came with your computer.
For best results, use the Serial Number (do NOT post that here on the Community) to search for your device.
Open PartSurfer
- Select your Country
- Search for your computer / printer / device
- Need Help? Tab Self help > find and open the User Guide and FAQ
How to use PartSurfer:
- Select your region / country - PartSurfer must know your general location
- Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
- N/A means the part is not carried / offered for purchase by HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
Use your search engine to find the part number at your favorite online store in your region
References
Recalls and Advisories
Product Recalls – Please READ
Open: HP Replacement programs and product recalls
"Fat" Battery / Bloated Battery / Swollen Battery
- If the battery is in a swollen or bloated condition, the battery must be removed from the computer and replaced.
- There are no other remedies, tests, or useful options.
- Documents are generally relevant to both consumer and business grade machines.
HP EliteBook/ProBook/Zbook Workstations - Notebook PCs - Swelling or Deformation of Notebook Battery
And
And
HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery
Reference and Resources – Places to find help, solve problems, and learn about your Device
Device Homepage
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community Forum.
We are a world community of volunteers dedicated to supporting HP technology
05-09-2020 02:33 PM
Yes, the battery must be replaced.
Product introduced in 2017
Part numbers and replacement procedure on Pages 36-37
Description Spare part number
4cell, 70Whr, 4.55AH, Li-ion battery for use in products equipped with a N17E GPU 917724-855
3cell, 52.5Whr, 4.55AH, Li-ion battery for use in products equipped with a N17P GPU L08855-855
PartSurfer might be able to tell you exactly which parts came with your computer.
For best results, use the Serial Number (do NOT post that here on the Community) to search for your device.
Open PartSurfer
- Select your Country
- Search for your computer / printer / device
- Need Help? Tab Self help > find and open the User Guide and FAQ
How to use PartSurfer:
- Select your region / country - PartSurfer must know your general location
- Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
- N/A means the part is not carried / offered for purchase by HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
Use your search engine to find the part number at your favorite online store in your region
References
Recalls and Advisories
Product Recalls – Please READ
Open: HP Replacement programs and product recalls
"Fat" Battery / Bloated Battery / Swollen Battery
- If the battery is in a swollen or bloated condition, the battery must be removed from the computer and replaced.
- There are no other remedies, tests, or useful options.
- Documents are generally relevant to both consumer and business grade machines.
HP EliteBook/ProBook/Zbook Workstations - Notebook PCs - Swelling or Deformation of Notebook Battery
And
And
HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery
Reference and Resources – Places to find help, solve problems, and learn about your Device
Device Homepage
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community Forum.
We are a world community of volunteers dedicated to supporting HP technology