Key >< not working

[OlympusRex]

Hello,

i have a problem that is that my key ><  is not working at all. Also I can acces the F1 to F12 keyes only when pressing Fn, this means that my HP hotkeyes are allways on.

[KrazyToad]

@OlympusRex

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and I would like to help

May I know since when are you facing this issue?

I suggest you run a Keyboard Test to confirm the Hardware Functionality

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard

Keep me posted how it goes

Thank you and have a wonderful weekend 😊

[OlympusRex]

I do not have the keyboard listed in the component test option.

[KrazyToad · Accepted solution]

@OlympusRex

Thanks for keeping me posted

Let's update the BIOS from this Link: https://support.hp.com/rs-en/drivers/selfservice/HP-Pavilion-Gaming-15-cx0000-Laptop-PC/20284020/mod... and also reinstall the Keyboard drivers

- Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Keyboards and expand the List
- Look for Keyboard driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Keyboard driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

Let me know if the issue persists

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[OlympusRex]

The BIOS update helped. Thank you.

[KrazyToad]

@OlympusRex

I'm glad you got this issue sorted out

Do visit our HP Forums and drop us a message anytime you need help

Thank you 😊