Keyboard Light is Dim

[tnvp95]

I bought my laptop for almost a month, and I didn't pay attention that the D-letter key has dimmer light compared to the rest. I don't know if it is caused by my BIOS update or a hardware defective. I really need help.

[The_Fossette · Accepted solution]

@tnvp95,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

Don’t worry, I assure you I will try my best to get this sorted.

I am sending you a private message suggesting next course of action.

Please check your private message icon in the upper right corner of your HP Forums profile.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[tnvp95]

@The_Fossette

Thanks for reaching out. I don't see any message in my inbox. Can you resend it? Thanks!!

[The_Fossette]

@tnvp95,

It is great to have you back and your patience is greatly appreciated.

I have resent the private message and check whether you have received it.

Good day! Take care 🙂

Cheers!

[Lioncourt]

Hi I have the same problem, but you sent your solution via Inbox so I cant see it, can you send me the solution too? same problem on the same D key. 

[Raj1788]

@Lioncourt

Could you please help me with the exact model name or the product number and the operating system of the computer?

Keep me posted.

Thank you for joining the HP Community.

Have a great day!

Cheers 🙂