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‎12-09-2021 04:17 AM

HP Recommended
Product: Omen 15-ek0118tx
Operating System: Microsoft Windows 10 (64-bit)

The Laptap backlight button does not work when Windows is running, but when the Laptap restarts, the keyboard backlight turns on and does not turn off until the Laptap restarts.

BIOS is updated to f.10 rev. A, and all drivers are updated 

Category:
2 REPLIES 2

‎12-09-2021 08:52 PM

HP Recommended

@aminireza77 

 

Please use the following general Guide

 

         https://support.hp.com/au-en/document/c01612362

 

Regards.

BH
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‎12-09-2021 11:23 PM

HP Recommended

All of this solutions are applied but still it doesn't work 

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