Keyboard input delay

[kyum1nq]

My keyboard is having issues with its input.  I ran a hardware diagnostic and the keyboard troubleshooter but they didn't encounter any problems.

My R key sometimes doesn't work, but it seems to only be happening in games. Outside of games, my R key works perfectly, but when in a game (ex: Valorant and Rainbow 6 Siege) it doesn't detect input for any program I am using.  (ex: I can't type R in the search bar if I run the mentioned games in the background) Sometimes it works consistently in-game, sometimes I press R 20 times before it responds.  

Secondly, my W and A key are linked in a strange way. I don't notice this issue at all outside of games, but it impacts me when gaming. If I start pressing A while pressing W, the W key will not detect input for half of a second.  Sometimes it resumes detecting input, other times it stops detecting it at all and I have to press the W key again to make it detect input again. This happens often but not all the time.

Basically, if I strafe left in a game while moving forward, it makes me stop moving forward for a little bit. It's really annoying.

Furthermore, it seems the A key is the only key that affects my W key like this. 

I don't know anything that might've caused this except physical damage to the keys. If it's possible physical damage to the keys could cause this, I will try to get it repaired. 

[kyum1nq]

Scratch that my R key works on and off no matter what is running 

[praveenbv]

@kyum1nq, Welcome to the HP Support Community!

Welcome to the HP Forums. I would be happy to help you with your  OMEN Laptop 15-En0xxx. I understand that there is some issue with the keyboard, and you have already done some preliminary troubleshooting. 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

• Please connect an external USB keyboard and check if you are still getting the same issue.
• Check-in Safemode with networking.
• Re-install Keyboard drivers from the device manager.

1. In the device manager right click on the keyboard driver, then uninstall and restart the computer.

•  Update the BIOS 
• If these steps do not work, perform the system restore.

Hope this helps! Keep me posted. 

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