Keyboard replacement for Omen 17-CK2000

[Rickdeckard25]

Hi there! Recently my bird decided to go to town on my laptop's keyboard, after ordering 2 that did not match I wanted to request help to find the right model for my laptop and model.

Id appreciate if anyone has any ide on how to search for the right keyboard model.

[zoey7886]

@Rickdeckard25, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your keyboard issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand that finding the correct replacement keyboard for your OMEN 17.3-inch Gaming Laptop (17-ck2000 series) has been challenging, and I’d be happy to assist you.

For an external gaming keyboard alternative, I recommend the HyperX Alloy Origins Core - Mechanical Gaming Keyboard (4P5P3AA). This keyboard features HyperX Red switches, a compact tenkeyless design, and customizable RGB lighting, making it a great option for gaming and daily use.  

Let me know if you need further assistance!

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Rick-Deckard-25]

Hi Zoey7886

Unfortunately you did not address my question at all, rather you went on to provide an answer to an unrelated topic.

If i had asked for some alternative ideas, it would have been great, however considering I already have an external keyboard (which is a pain to carry around).

What would have been actually helpful, would be to provide an actual answer to my query, which is:

" ...after ordering 2 (keyboards) that did not match I wanted to request help to find the right model for my laptop and model."

I want my laptop back to its original configuration as much as possible, not to be told I should get an external keyboard and get a recommendation I did not ask for.

[VikramTheGreat]

HI @Rickdeckard25,

Hi, @zoey7886 is currently unavailable, so I (@VikramTheGreat) am responding on their behalf. Apologies for the delay, and thank you for your patience.

I understand that the previous representative might have missed, if you are looking for the actual Keyboard for your Pc, we can try and get the right part.

Please help us with your HP unit serial number or the product number on a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.

VikramTheGreat

HP Support