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‎02-10-2020 05:24 AM

HP Recommended
Product: HP Pavilion X360 Convertible 14-dh1026TX
Operating System: Microsoft Windows 10 (64-bit)

Hi Team,

 

My laptop  which I recently purchased lags while playing Dota2 game, this happens when I play the game for half an hour or more.

 

My laptop is  HP Pavilion X360 Convertible 14-dh1026TX

 

I have tried installing the latest NVIDIA graphics and also Windows update

1 REPLY 1

‎02-12-2020 08:37 AM

HP Recommended

@ManishDev,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that there is a lag when you play games.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The computer that you have is not designed for gaming. When you play games on the computer, they use a lot of resources and produce a lot of heat and as this computer is not designed for gaming it doesn’t have a cooling system required for gaming. Due to the excess heat, the computer starts to function at a lower speed to protect the CPU from any damage because of excess heat.

 

Having said that, I recommend you update the BIOS from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100690.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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