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Laptop Keyboard Lagging issues

HP Recommended
OMEN by HP - 17-an110ca
Microsoft Windows 10 (64-bit)

Hey guys, 


I recently bought this laptop, I've had it only a few months but I am starting to have this odd lagging issue. It starts in games, not always right away, where if I press the w key I will move for a moment then stop. I tested after holding the w key only one will go rather than a string. Then I began to notice a lag in typing, where half the letters would not show up after being types, or lag out and appear in strings of 3 or 4. I have tried working with easy keyboard settings to no avail. The strangest part is that sometimes it works just fine then stops working about an hour later. 


My computer is up to date, as well as my NVIDIA. 

HP Support Agent
HP Support Agent
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Welcome to HP Community


I have gone through your Post and would like to help


Is you computer slow or heating up?


Please run a Keyboard Test and check if the Keyboard works during the Test


- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Audio


Next unsure you Uncheck Filter Keys in settings


  1. Open Start menu -> Control Panel.
  2. View by Small icons.
  3. Click Ease of Access Center -> Make the keyboard easier to use.
  4. In the next window, uncheck Turn on Filter Keys and click OK to turn off 

Keep me posted

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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