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- HP Community
- Gaming
- Gaming Notebooks
- Laptop Keyboard Lagging issues

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04-13-2020 03:03 PM
Hey guys,
I recently bought this laptop, I've had it only a few months but I am starting to have this odd lagging issue. It starts in games, not always right away, where if I press the w key I will move for a moment then stop. I tested after holding the w key only one will go rather than a string. Then I began to notice a lag in typing, where half the letters would not show up after being types, or lag out and appear in strings of 3 or 4. I have tried working with easy keyboard settings to no avail. The strangest part is that sometimes it works just fine then stops working about an hour later.
My computer is up to date, as well as my NVIDIA.
04-16-2020 02:44 AM
Welcome to HP Community
I have gone through your Post and would like to help
Is you computer slow or heating up?
Please run a Keyboard Test and check if the Keyboard works during the Test
- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Audio
Next unsure you Uncheck Filter Keys in settings
- Open Start menu -> Control Panel.
- View by Small icons.
- Click Ease of Access Center -> Make the keyboard easier to use.
- In the next window, uncheck Turn on Filter Keys and click OK to turn off
Keep me posted
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee