Laptop Omen 16 -Hard drive gone -My day today...

[ColdSnowLight]

What a wonderful day to have an HP Laptop.

Omen 16!

Losing all my files :). /Got to love it, right? With a laptop that isn´t even 1 year old laptop!

Awesome right?

[Nal_NR]

Hi @ColdSnowLight,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I'm so sorry you're going through this—losing files on a relatively new laptop is incredibly frustrating and stressful. Let's figure out how to address this issue.

If the Hard Disk Error 3F0 boot device not found is displayed on a black screen, use the following procedures to try to resolve the error.

Restore BIOS default settings

To restore the BIOS default setting, open the BIOS Setup screen.

• Turn off the computer and wait five seconds.
• Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
• On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
• Press f10 to Save and Exit.
• Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
• Follow the prompts to restart your computer.

Click here for further assistance. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[ColdSnowLight]

Page-2:

Hello thank you for an answer.

"Please don´t take this text the wrong way, I just try to solve my issue & I want to know what to say to {Power} I bought the Laptop from!"

"Thank you for understanding!"

I appreciate it, but I already returned the Laptop to POWER.

That claim this & than & repair want $Money$ saying I have no guarantee.

And also claim false info & other things & that the pc is ruin damage corrupt defective & claim again false info, more than saying the PC/Laptop is ruined in around 1-year.

A laptop should not burn up & burn itself in 1 year?

1: I already done this & I did already did try this, already. /Did not work.

2: I did try multi different things, for around 3 to 4 days, all I found was claims that HP sell defective laptops & that this laptop is faulty wrongly made or built!

So, I returned the Laptop to POWER.SE!

Their repair company - Repair by Reclaimit - claim I have no warranty. $Want me to pay!$ also claim the pc is broken /defective or that the drive SSD is fine, this laptop 16 has a M.2-card with Windows 11 on.

Or in other fact: M.2:Card-NVMe-NV2-SSD card, the system find the hard drive, it´s a corrupt {BIOS] update that corrupted the boot system, that HP automatic updated - Nothing a customer/used can stop.

As Power/Repair by Reclaimit - now lie, give false info & even say [Customer erased the hard drive] I haven´t touched & recorded with evidence that this is a big lie.

Anyway...

I also did try flash USB with new BIOS: It cannot boot it, or turn it back to the old BIOS :S.

Still, I do not want to lose my files, that include around 1 year’s work & more files I can point out.

Fact is fact: These files can never be replaced or re-made, understating the loose of impact this cause me is so bad even replace the computer/laptop or refund me the money, would not do anything or solve my problem.

The impact is caused by {HP} & Power for ignoring the facts.

More than very important files & books, audio, edit, videos you name it…

I did also try boot the hard drive, it cannot be found the M.2 just {Vanish} and this laptops card should only be a M:2-card & maybe? the back-up is a tiny SSD?...

"If not, the fact it just say SSD/Are wrongly put, it should say M.2:Card/SSD or {NGFF] M.2:C or M.Sata or NV2-SSD or other short name for M.2:Card like NVMe or other {eMMc-Flash-Drive} this system can´t even find one.

[ISSI's eMMC NAND Flash memory devices system] - This laptop Omen 16 cannot even find one.

Only SSD.

if there is one since if I´m right this Laptop don´t even have a SSD in it, in fact it should say M.2:CARD/NVMe, if it´s not like a safety back-up drive I don´t know about.

Still after running a full diagnosis: All I find are faulty issues & even warning on the battery.

"In fact, this laptop is so bad, I am amazed it´s even illegal to sell it!"

Anyway, power want me to pay money & for causing more damage & for the service that blame this on {HP/-The customer}.

Update: I could dodge the payment, since they admit they made a mistake, still does not change the fact, they erased my files & [HP] caused this issue.

By only doing some self-scanning & making it worse…

I blame this on {HP / Power} for selling me defective laptop.

Since by facts are clear about this Laptop: The Omen/HP 15/16 other has chases people had the same issue & the case/chassi has a faulty design is clearly a faulty design that damage customers & issue: These facts are all over the internet & YouTube/Other-sites.

By other computer experts: Issues are huge...

1: Battery issues, it breaks or overheat.

2: Laptop overheats.

3: The MOBO is defect/defective.

4: The chase/chassi has a faulty wrong design, HP know about - in fact & the issues on these laptops, HP know about yes you.

5: The hard drive burn or break, since it has no heatsink nor cooling-paste so it overheat & burn up & breaks {Issue HP also know about!}

6: Other issues have been that HP-Update BIOS on their auto-software that corrupt the files or break the laptop, since it´s the wrong file…

"Some explain this as made on purpose!" /As HP avoid the bullet & ignore the customer.

Or send a spam mail, copy & paste {Here you go do this!}

7: Other issues are the case/chassi is so wrongly made, it burns up.

8: Other issues are Software created by HP, break the pc.

9: Other issue cable problems many computer-experts take up, or that screen turn black.

10: In other words: computer-experts have included & said, HP/Omen sell a defective product & know about it.

"How this is Illegal is insane!"

Meaning, it ruins people’s lives, as they lose their files, right HP?

Power wants to drain me on $Money$ same with their repair company, for false claims & info?

What do I do with this?

And what do I do now!?

Whom do I blame for this? HP for selling defective items? - /Other?

Or Power for selling me defective product?

Or the Repair company, saying the SSD is fine as they erased my files & everything is fine & still not fine & burned & repair it cost me around 80euro/dollar from 200euro/dollar or more, for an issue HP sold me?

Lucky, I could avoid the payment, even if they wanted around 60-dollars for doing honestly more damage.

Losing all my files?...

For a defective Laptops, who’s fault is this? clearly not the owners fault? /It´s not.

Who will take the blame here? /Also, Power/Repair claim in calming false info & just scanned the laptop I already done myself & then break it completely the PC/Laptop is now still today broken, faulty & my files are gone - & that I have no guarantee? {HP still says I have!}

Where do I go with this?

What will HP do about it??

“So, simple question?!” who will take the blame here?

And for this?

So, what now? please explain this to me & thank you, for reading.

Really, I appreciate the help & answer, so I can pin point this over to POWER.

And thank you again for reading, this :).

JW & OUT!

[ColdSnowLight]

Page-3:

This is what the Company claim.

I will translate: Also share info & photos.

KOSTNADSFÖRSLAG- COST PROPOSAL: LÄMNAT- SUBMITTED:
Referensnr	1683-9754 - Company POWER/Repair by reclaimit.
Åtgärd	Inget fel på SSD, se bifogad bild. Antingen är Windows bootloader korrupt eller så har kund rensat den. Täcks ej av garanti. Kostnadsförslag gäller fabriksåterställning (all information försvinner). Vi förbehåller oss rätten att skicka ett nytt kostnadsförslag om vi upptäcker dolda fel eller skador på enheten. Vi ser fram emot svar på vår förfrågan så snart som möjligt, dock senast inom 7 dagar. Skulle svaret utebli måste vi tyvärr skicka tillbaka enheten o-reparerad och debitera för undersökning.
Pris	Se nedan around 60/80 more in euro.

Inget fel på SSD - English: Nothing wrong with the SSD.

Omen-16 use a M:2card/-NGFF/Nvme/eMMc right an M:2 card. if there is an SSD it´s a back-up drive or tiny space one, if not Omen 16 should not even have an SSD right? And use an M:2-Card.

[Saying M.2:Card or NVMe not SSD, still it does…

If so, on image it´s the tiny drive & other the M:2-card.

Or in other fact: The system program made by [HP] is incorrect.

Se bifogad bild: See shared photo (There is no photo!) – I not sure why they even sent that info without including where the image is or where they did share it…

“Image cannot be found!”

Antingen är Windows bootloader korrupt eller så har kund rensat den: English: - Here they say - Probably the windows bootloader is corrupted or the customer has erased the hard drive!

"No, I did not erase the **bleep** hard drive, nor touched Windows-11 or BIOS!" HP´s Software did that all on its own automatic system!”

“Meaning what they claim is false & trying to find ways to pin point it to blame the customer or {HP!}.

Still in fact, HP sold me a defective laptop/system.

As you both dodge this & ignore the customer.

Täcks ej av garanti - Not covered by warranty: HP say I still have warranty!!

“What the F I will just say to that!”

Kostnadsförslag gäller fabriksåterställning - Cost proposal applies to factory reset!

“I clearly told them in Power even video recorded it, to not erase my hard drive or reset it countless times!” /This is recorded on video!...

Evidence can be provided!

(all information försvinner) - (all information will be lost, erased) “Yeah no s**t!” I told them not to do that or this, I even told them to take out the hard drive or replace it & give me back the old one, so I can do a back-up.

“And what they do is the opposite & erase it!”

“Did they listen to what I said? No off course not!”

Vi förbehåller oss rätten att skicka ett nytt kostnadsförslag om vi upptäcker dolda fel eller skador på enheten - We reserve the right to send a new cost estimate if we discover hidden faults or damage to the device. ”Here the company Repair by Reclaimit, try to suck out as much $cash they can on make-up false-claim info & factors & lies!$ And it doesn´t make me very happy.

Also, the HP Omen 16 laptop is clearly broken & faulty, it even gives [Warning sign] the laptop was almost not even 1 year old, if it even been running for a year, honestly, I think not since I didn´t use it to like 3 months later I bought it, I was busy with real life stuff. Anyway…

Vi ser fram emot svar på vår förfrågan så snart som möjligt, dock senast inom 7 dagar - We look forward to a response to our inquiry as soon as possible, but within 7 days at the latest.

Claim I have 7-days to pay or they in different options say they do nothing or erase everything or even scrap the computer for $money!$.

“I mean what the F!”

Skulle svaret utebli måste vi tyvärr skicka tillbaka enheten oreparerad och debitera för undersökningen - If there is no answer, we unfortunately have to send the unit back unrepaired and charge for the examination.

In simple terms I have 4 chooses.

Since they completely ignored everything, I said.

1: Return it they don´t touch it, the best chooses in my opinion.

2: The cost proposal is approved, repair the product. Price: SEK 850.

“This mean they also erase the drive; I told them not to do!”

3: The cost proposal is declined, back to the customer/owner. Price: SEK 639.

“This is what I got, still they erased the hard drive!”

4: The cost proposal is rejected, scrapped by the workshop. Price: SEK 543. /Simply just scrap it…

“I don´t like any of these chooses, since I need my files!”

And I did not create this issue either, HP´s BIOS did & corrupted the boot-system – Update did that - or that the Omen-16 is a defective product, making me not very happy about this either.

“And that should be understanding, from your point of view also!”

Kostnadsförslag
Fyll i ert namn, minst 4 tecken, klicka TAB och alternativen aktiveras.
Ange sedan något av alternativen nedan. Klicka på skicka.

Namn

	Kostnadsförslaget godkännes, reparera produkten. Pris: 850 kr
	Kostnadsförslaget avböjes, åter till kund/ägare. Pris: 639 kr
	Kostnadsförslaget avböjes, skrotas av verkstad. Pris: 543 kr
	Ångra… So, please give me a respond to this, please before date 2025-01-16. Update: No respond from HP, got ignored & Power try to blame customer again. “What the F is this corruption & corrupt system!?” That´s the day I go back to Power with a friend & customer, that had their work/videos/what I worked on, on that Laptop I haven´t even used for a year, since I also didn´t use the Laptop until like 3/4months later, since I have other things to do, this Laptop omen 16 haven´t even been running for 1 year & broke itself in that short time. “How is it illegal to sell something like this!?” “That´s not normal or supposed to happen in that short time, the Laptop I write on right now is an ASUS around 8 years old, still working fine as rain!” So, please HP give me a respond what to do, thank you. CSL & OUT – Streaming Company.

Thank you for reading.

Share photos also…

/Everything might not be correct, it´s hard to keep track honestly on everything, it´s a bundle with evidence & facts & some may even be wrongly because of the system.

Nothing I can change in fact & I am just human, I can miss something.

Thank you for understanding.

[ColdSnowLight]

Page-4: “Being completely ignored by HP!”

Right Update: Power wants me to pay for doing $nothing$ also for not deleting my files or scraping the laptop, they want me to $pay for that$ also they want me to pay for just looking at the laptop by doing nothing either what I requested in them doing.

New update: Since they claim themselves, they made a mistake & also that I should not pay for something they caused, they let me pass the payment around [60-dollars] still the laptop is broken, not working & they erased the files, that is an insane impact.

Since the files was the most important part, I cannot replace these files ever, nor re-create them.

Understand an impact like this, can ruin a person’s life or even ruin a company.

And their solution is “Ignore customer & just skip a tiny payment!”

They blame this on the customer also, because of the HP BIOS update & laptop.

“This is insane!”

Also, they on that part blame HP.

“So, here I am stuck!”

I cannot re-boot the system without erasing my files & I cannot open up the laptop take up my hard drive without losing my warranty.

And like I said before Power already erased the files, but to reboot the system – it has to be erased again meaning files will take even more damage or become corrupted forever.

If the nutskulls, didn´t completely 01 or other name {Zero erase the hard drive} then I cannot even bring back the files with a recovery-software.

So, a laptop expert will not look into this, in the future to come.

Meaning everything Power has done is just causing me more issues more damage & put that blame on me & HP.

This also include health issues, pressure & blame, I haven´t even done by blame customer on false info.

“This has to also be illegal to do!”

And I will put this fact & blame on HP, as it´s HP´s software & update that caused this issue.

Also, the facts that these Omen laptops are defective.

Now, where this lands & caused me is around the court of law & illegal from of different terms.

In fact, it´s not illegal & against the laws, what both HP is doing & POWER.

In many different EU/USA-chapters.

By fact breaking the law in an illegal action.

This put a pressure on Me HP & Power that refuse to solve the issue breaking the laws.

“Well, without me I am not breaking the law, since I didn´t cause this issue HP/Power did!”

They also indicate I have no warranty, when HP say I have warranty.

So, it´s like two cars here that crash.

If HP still want to ignore me: I will send a letter of complaints, keep this in mind…

This has caused me insane damage to my life, my work & even more damage I soon cannot handle anymore.

In fact, I am getting depressed & this is causing me health issue as this impact does affect my life.

That´s also a fact.

1. Stress & moving back & fort to Power, where they nicely tell me to f myself.

“This creates health damage!”

1. Create depression & damage to my work & life.
2. Create damage to my name, my streaming & pissing of my customers – again impact of damage caused by both HP&POWER.
3. Creating damage in my life, almost like destroying a fragment of my life & dreams & soul.
4. Create $cost I have to pay$ that was caused by a defective Laptop or software created by HP that Power point at the customer to be the issue & problem.
5. Cause sleep problems, health problems, eating problems & other health issues.
6. Damage again videos, files, photos, edit videos, my books E.T.C…
7. Also put extra work on me, strain & also include months with work to provide evidence, create & edit a video & send facts to all platforms.

“This again cause health issues & damage!” also a big impact for lose in money, for me.

As power latterly F me behind a desk.

So, my question is simple, what do I do now?

HP don´t want to solve this problem & Power blame this on me & HP & HP ignores me?

I have…

1: Recorded it all.

2: Saved all photos files text around Power & HP.

3: Created chit chat videos about it…

“Doing an edit now with evidence with around 10 videos!” First video will be around 40min.

4: Created & done my search.

5: Contacted a lawyer my father-in-law know, that own companies worldwide.

And lastly 6: Try to solve this in a nice & simple manner in a good way, seems to be not possible, if the companies ignore me.

As Power denies any real solution, more than sucking me dry on $Give us this *Money*!$ for causing the issues, as we on HP created these fact of issues also, that also ignore customer.

Instead of the other way around.

So, my question is?

What do I do with this HP?

I cannot re-boot my laptop, but then I lose my files.

Update: “Already lost my files, thanks to POWER!”

“Still erase them again, will cause more damage, thanks to the liars on the company Power!”

I may not open up the laptop removing the drive to back up my files, then I lose my warranty completely.

And even if I did, again Power erased the hard drive or Repair by Recliamit that try to blame customer for it, as I did record before I returned it to Power, that the drive still has in the system [Windows] the files are still there.

“Got the laptop back, Windows gone!”

As they try to blame it on me, this is in fact “Sick insane & very corrupt to do to a customer!” & then also lie about it.

Since I have the evidence prove this is a lie.

And power just simple now today, told me to F myself?

“Is this really the solution & the facts you want me to upload on YouTube!?”

If so, I will put all this evidence videos info on display.

“Trust me, I dealt with corrupted companies before, I am a streamer critic for a reason!”

“I don´t want stuff like this to happen to others & it´s wrong dark & corrupted to do this, since you both HP/POWER can solve it with a click of a finger, it´s honestly screwed up!”

I rather not, since it again put work on my shoulder & it also does not solve mine or your issues & problems here…

So, what do I do?

How do I handle this or Power or you HP?

That keep ignore me?

“Do I have to fly to USA?” /Knock on the door?

Please answer me this HP & thank you for reading.

I appreciate all the help you can give me & I thank you for that.

CSL & OUT!

[ColdSnowLight]

Page-5: HP I am getting tired & tried to update changed the new info & facts, it´s tiering that you do not respond to me…

𝓗𝓟

Right, been back & fort driving & recording the travel to Power.

Now there are a few new issues here…

They said "This is a pickle!" an issue, as they cannot remove the M.2-Card or fix the issue.

At least I did not have to pay 60 dollars for their service by doing {Nothing] still this does not fix or solve my issue.

“As they also without telling me, erased the hard drive & blame it on me the customer!”

So, yes this becomes a big pickle now…

Computer is still not working & the hard drive cannot be found or in other word rebooted.

Without causing more issues.

Probably is that it´s probably brunt or dead or maybe corrupted, I cannot re-boot it either or erase it...

Because losing or damage the files even more, will cause issues with the recovery I now have to solve myself.

“Since the dimwits on Power or Repair by Reclaimit – erased it…

Since the hard drive M.2-Card cannot be found, in the re-boot system either anymore, thanks to POWER.

They caused more issues, that I can even explain…

Again, they say "This is a pickle!" as they also say I have no warranty, when you guys said I do.

In fact: HP said I had warranty, that´s sadly now gone, since you both pushed up the time for it to pass over…

“Not very nice, if you ask me!”

As the laptop broke in less than a year, that´s how old this defective laptop is, defective broken & cannot back up my files either.

I am reacting my limit…

By court of law, this is also in fact illegal & since it´s the {BIOS} that corrupted the laptop erased also the files by another company´s idiotic & made the hard drive vanish or not able to boot at all or not even be found in the system.

That had windows on it, is now blank & gone.

I can say this myself “Yes, this is a pickle indeed!”

Where they want me to 1: Open up the laptop & remove the hard drive myself *Maybe I can back-up the files up, if I am luck, maybe!* I do lose my Warranty completely then, enough.

Or Option 2: Hope I can solve a recovery solution & reboot the system, by erasing everything losing my files & then buy or barrow a recovery software, hope the files isn´t to damage or corrupted.

“Still that´s not a solution if I cannot even find the hard, so the only option, is option one, take out the hard drive & hope someone can repair it!”

“Still does not change the fact, that I want to throw out this laptop from a skyscraper!”

In my opinion, these are not really any good options, as it´s [HP] that sold me an Omen-16 that could not even last for 1-year…

Not sure why Power have not contacted you guys, nor understand that this is an insanely bad problem & issue.

“And just ignore me HP!” isn´t good either.

"Honestly I am not sure how to solve this!" But I really want a new laptop & honestly my money back, even if this is solved, it´s not even close enough, with all the damage this has caused & created me.

In fact, if this happens in American a person would simply sued HP for probably around 10mil sek…

People I worked for waiting for their files, with the work I been working on by editing videos & other, they are insanely angry at {HP} at the moment & also Power, they are talking about pressing this on & that´s not good for either me or you.

“But in fact, know this you ignore me!”

Or you probably will just [Puff removes, my forum] – To bad for you I have recorded it.

“So doing that would be not very bright!”

Because it will be a long process & also be costly from both sides.

Anyway, I am not sure how to solve this, but I might have to send you guys a complaint & speak with an American lawyer.

I might have to send a signed paper, complaint explaining the laws {HP} has broken, with the fact & evidence I have now gathered.

“Not sure why you guys want to damage your reputation even more, but hey it´s you´re choose not mine!”

Anyway, this sucks & aren´t fun to deal with at all.

This is the newest Update of info: I can give you guys in fact; this is really not looking good for HP at all at the moment.

As a bunch of people now also want to join in on this & send their complaints.

So, any replay or solution for this, would be really appreciate before they simply push this forward or send this letter with the laws & complaint.

Would be highly recommended, because I will also have to send one either.

Anyway, cannot solve this issue either can [Power] or the tech company, they wanted to scrap the laptop – solution isn´t happening either, I still need my files.

Before they slide down a snow hill, with the laptop sitting on it.

That mean 1: I lose my files.

2: You get pissed of customers & that´s bad.

3: I have to scrap a laptop that isn´t even 1 year old, that´s not a solution…

4: I lose 1 year’s work & 5: I lost my books & other things other big companies won´t be happy about.

Meaning they will put this blame on {HP} not me…

That´s all the new info I can share for now.

Best regard from.

CSL / JW / Others / Streaming company & JayZ / others in my following team.

Thank you for reading & please answer with a solution before this goes to the court of law.

Thank you.

[ColdSnowLight]

Page-6:

𝓗𝓟 - Since you now ignored me for months...

“We are sending a paper complaint!”

With lawyer info, chapters & request.

To the main office in USA.

Please enjoy this, as the complaint include a massive [Payment for caused damage]

Thank you for understanding…

And not thank you for ignore me for months.

Best regards CSL & the team.

𝓒𝓢𝓛 & 𝓞𝓤𝓣…

[ColdSnowLight]

HP...

"I don´t understand? why would you remove all the evidence & pictures!?"

What´s the reason for this??

Thank you for an answer.