Laptop Slow wake up from sleep mode

[Kranthi_3030]

I bought a new laptop one week ago. The only issue i find is Laptop Slow wake up (almost 8-10 seconds) from sleep mode. Once i open the lid, keyboard lights turns on and screen shows nothing, after 10 seconds it shows up. i tried some solutions found in online (Power settings., etc) but no luck. Can anyone help on this?

[Echo_Lake]

@Kranthi_3030

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Kranthi_3030]

I have done all the updates but still facing the issue. Now it become more problematic as the screen wont wake up after sleep mode, I have to restart using power button to get it back now sometimes.

[Echo_Lake]

@Kranthi_3030

Thank you for posting back. 

Let's try updating the system BIOS Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.