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‎06-07-2022 12:06 AM

HP Recommended
Product: HP Pavilion Gaming 15-ec1000 Laptop PC (9EK33AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi, I've Hp pavilion gaming 15-EC1105AX and my Webcam was being foggy so while cleaning the lens, I mistakenly gave it a lot of scratches. Can anyone tell me whether the lens can be replaced or do I need to get the whole camera assembly replaced? Also, please let me know the price of the lens or the camera(whatever is applicable).

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1 REPLY 1

‎06-09-2022 02:49 PM

HP Recommended

Hi @Aditya-J 

 

Welcome to the HP Support Community. We are really sorry that you are facing webcam lens-related issues with your HP Pavilion Gaming 15-Ec1000 Laptop PC.  We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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