12-31-2019 05:09 PM
Hello, have you tried performing a rollback? There should be setting given to you from the recovery screen to perform a system recovery from a restore point.
you can find this in the advanced options button given to you before and after attempting automatic startup repair.
If this option doesn't work for you, you can attempt to repair the installation of windows with bootable media, either from a disk rive or USB.
If all else fails you can reinstall your version of windows using the bootable media, and recover your files from the windows.old folder that will be created after reinstalling. Hope this helps.
01-01-2020 03:09 AM
To supplement the excellent answer given by OriginsA having more details about the PC would help us to help you.
Make, Model and OS please.
SKU: if possible
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
Run a diagnostic to eliminate any potential hardware problems...
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
Then it is on to a possible software solution as outlined by OriginsA.
If in doubt please ask.
A Nod Is As Good As a Wink...