Create an account on the HP Community to personalize your profile and ask a question
09-25-2022 07:32 AM
So i bought a hp victus gaming laptop a month back of following specs:
Ryzen 5, 8gb ram, 512 ssd, rtx 1650 graphics card, 144hz screen
First 3 weeks it worked really smooth but since last few days the left part of my laptop near mouse pad is vibrating and i can smell like something is burning in my laptop.
I informed hp support about it and they said a technician will visit my place today but no one came.
09-28-2022 08:27 AM - edited 09-28-2022 08:30 AM
Welcome to the HP Support Community
I understand you are facing an issue with your Victus By HP 16.1 Inch Gaming Laptop PC 16-E0000. Not to worry I will help you to get a resolution to resolve the issue.
Please make sure the PC is placed in a good ventilated area and also check if the adapter is removed.
Update the BIOS, Video card & Chipset drivers to resolve this issue
- Here's the link to download and install the above updates: Click here
If the issue still persists, then the Notebook PC needs to be sent to HP Service Centre for repair, I'm sending out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
Didn't find what you were looking for? Ask the community