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6926
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Laptop gets too hot even when idle and shows 100% cpu usage.

HP Recommended
Omen 15t
Microsoft Windows 10 (64-bit)

My Laptop specs are:

Omen 15t (2019)

i7-9750H

1Tb HDD

256Gb SSD

16gb DDR4 ram

GTX 1660 ti 

Ive had this laptop for almost 4 months now.

So my Omen 15t after a few minutes of running suddenly shows 50-60% CPU usage in the omen command center with temps rising to 82 degrees Celsius (on Charge) . After opening the task manager to see the running programs, the task manager shows 100% CPU usage which then drops quite quickly  to 10-15%. After this when checking system temps on the omen command center, it shows 15-20 degrees sudden drop in temps which after a few mins drops to 50-55 degrees (on charge) and 40-47 degrees Celsius (on battery). These sudden spikes with temps and CPU usage are the issue Im facing.

Also task manager itself closes when a spike like this occurs. Its probably a software issue i think...

Thank You!

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KrazyToad
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Message 2 of 2
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HP Recommended

@6926

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please ensure you have the latest BIOS installed https://support.hp.com/us-en/drivers

 

Also follow the instructions in this Link: https://support.hp.com/in-en/document/c01657439

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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