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07-20-2022 04:28 AM
Hello hp community
I have a problem when i play games on battery power the cpu ghz is at aroun 4ghz and gpu core clock is around 1920mhz but when i plugged the charger in the cpu speed goes to 0.79ghz and the gpu coreclock goes to 300mhz please tell me what's the problem is and how to fix it..!?
07-21-2022 03:31 PM
Sorry to hear that you are having problems ... and I would like to help you.
(1) Update BIOS
HP Notebook System BIOS Update (Intel Processors)
|F.55 Rev.A||23.4 MB||Jun 5, 2022||Download|
Why should you install the update ?
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
Intel Chipset Installation Utility and Driver
|10.1.18412.8219 Rev.A||1.0 MB||Nov 27, 2020||Download|
Intel Dynamic Tuning Driver
|8.7.10200.12510 Rev.A||7.1 MB||Nov 27, 2020||Download|
Intel Management Engine Interface (MEI) Driver
|2031.15.0.1743 Rev.A||17.3 MB||Nov 27, 2020||Download|
Intel Serial IO Driver
|30.100.2020.7 Rev.A||1.2 MB||Nov 27, 2020||Download|
NVIDIA High-Definition (HD) Graphics Driver
|126.96.36.19941 Rev.A||727.7 MB||Nov 27, 2020||Download|
Intel Rapid Storage Technology Driver - Coffee Lake
|188.8.131.520 Rev.A||21.8 MB||Nov 12, 2021||Download|
(4) Reboot and test again ...
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