Laptop heating issue after replacing thermal paste

[Sumon_21]

Dear HP Support Team,

I hope you are doing well.

I am experiencing overheating issues with my HP laptop and I am planning to service the cooling system. I would like to replace the thermal pads used on the VRAM/VRM components, but I want to ensure I use the correct specifications recommended by HP.

Could you please let me know:

- The correct thermal pad thickness (in mm) used in my laptop model
- The components where thermal pads are applied (VRAM, VRM, etc.)
- Any specific recommendations or precautions for thermal pad replacement

My laptop details are:
Model: HP VICTUS 15(15-fb0082AX)
Product Number / Serial Number:(edited)

Your guidance will help me avoid improper installation and prevent potential hardware damage.

Thank you for your time and support.

Kind regards,
Mohan

[Kuroi_Kenshi]

Hi @Sumon_21,

Welcome to HP Support Community!  

Thank you for reaching out regarding your laptop. 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Best Regards,