Laptop keeps freezing

[empswarup]

I just bought a new laptop around 2 weeks ago. HP Pavilion Gaming Laptop 15 with i5-8300H and GTX 1050Ti. But whenever I play games the laptop just freezes while nothing responds. It sometimes happens within 10-15 mins of playing. The place I bought it is quite far from my place so I was wondering if I could find any solution,

[KrazyToad]

@empswarup

Does the Notebook meet the game requirements?

Does it happen with several games?

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...t

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

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