Laptop performance is very bad

[AleksIsAway]

When plugged in, my laptop runs Sekiro Shadows Die Twice horribly but when on battery mode it runs 50FPS. The laptop also is very bad at handling other games forcing me to have to play at lower resolutions and lowest settings at horrible frame rates even though it meets minimum/recommended settings.

[KrazyToad]

@AleksIsAway

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Also try these steps

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel. 

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate. 

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does. 

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware. 

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[AleksIsAway]

Hello, Mr KrazyToad
I have done all the steps you told me to do yet my performance is still not fixed. I had gone on Youtube and watched a video that had shown what performance in the game was meant to be like, and it is far better than mine. The person in the video has a stable 50-60FPS at low settings in 1920x1080. When I put the in game resolution to 1280x720 to get slightly better performance I still get 20-40 with constant stuttering. In another game No Man's Sky I also have to play at 1280x720 while only getting 20FPS while people online get much better performance, even though they have the same/very similar hardware.  https://www.youtube.com/watch?v=C7P8BgJZ3cY https://www.youtube.com/watch?v=TbU3B7fXF1s

[KrazyToad]

Thanks for keeping me posted

I suggest you contact HP Smart Friend for further assistance with this issue

Link: https://www8.hp.com/us/en/services/consumer/smartfriend-overview.html