Laptop stuck at black screen with Windows logo after BIOS update

[Chojaa]

My laptop started BIOS update by itself when I turned it on and it went fine until it got to black screen with Windows logo on it where it is now for almost 2 hours with fans on max speed!

Can I turn it off or what to do??

[praveen196]

@Chojaa Welcome to HP Community!

I understand that the laptop screen is stuck at black.

Do not worry. I will try to fix the issue.

Start with a hard reset to release any excessive static on the PC: 

• If Windows is open, click Start and then Shutdown. 

• If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off. 

• With the power off, disconnect the power cord from the back of the computer. 

• With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out. 

• Reconnect the power cord and turn on the power. 

Attempt to reset or recover the existing BIOS (if the recent update was interrupted): Click here 

(restoring BIOS on notebook: http://support.hp.com/us-en/document/c02693833)  

  

Step 1: Verify the current BIOS version installed and the correct ROM Family SSID for your PC 

Step 2: Find the BIOS updates 

Step 3: Download and install the BIOS update 

  

For more details: Click here 

(Notebook bios update: http://support.hp.com/us-en/document/c00042629)  

Keep us posted,

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