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09-22-2022 04:27 AM
I was updating windows and while the update the screen suddenly went black and then the laptop turns on and off in loop. The screen turns on fans turn on and after a few seconds turn off. And this happens in loop. Contacted hp support and tried bios recovery but doesn't work.
09-22-2022 05:18 AM
Sorry to hear that you are having problems ... I would like to help you.
|The Windows file system could be corrupt or there is a hard disk error.|
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform <all> tests
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
(2) Please report your results ( error messages, take pictures )
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