11-26-2018 05:59 AM
Hi I got problem with my laptop hp omen 17 an005na
GTX 1070 8g
My laptop jus turned off and now it won't start I was trying to turn on laptop and after few hundred trys I turned pc on, everything was good for 2 weeks and now it turned off and I can't turn it on ,then I push on/off button the light of button not flash as always cooling fans not spinning no sounds at all only one thing then I turn on charger the charging led on laptop is blinking the laptop is fully not working and then I press on button nothing have happened.
Thanks for your help.
11-27-2018 01:20 PM
Welcome to the HP Forums,
We'll be with you until it's all sorted & beyond!
Do you mean the power button isn't working? is it physically stuck?
Did you check with an alternate power cord/adapter?
Have you performed a power reset?
(If not, let's start with that, click here for steps).
While you respond to that, here's what I suggest:
Try with an alternate power adapter or another wall outlet and check if that works fine,
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
I am an HP Employee
11-28-2018 07:17 AM
It looks like you were interacting with @Riddle_Decipher, but he is out for the day & I'll be glad to help you out,
I'm the Echo_Lake & I'm at your service.
I will send you a private message to assist you with the next course of action. Please check your forum private message box next to the bell notification icon on the upper right-hand corner for a private message from me for further assistance.