Laptop won't turn on HP 15S-fq4553na

[SCO77]

Hi I've got a HP laptop 15s-fq4553na

The laptop will not turn on even when connected to the power. 

When connected yo the power the charging light stays red for about 10 seconds, turns off for about 3 seconds and continues in this pattern. 

I have also tried different charging leads.

Thanks

[A_Gayathri]

Hi @SCO77,

Welcome to the HP Support Community

I understand you are facing a Laptop not turning on your Laptop won't turn on HP 15S-fq4553na  Not to worry I will help you to get a resolution to resolve the issue.

May I know 

Do you see an HP Logo when you try to turn on the unit and then the screen goes blank or blue screen, If Blue screen Have observed any error message?

Or the unit is not turning On at all 

Do You see a light glowing on the power button and next to the charging Port? 

Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

Check the Power Source

Ensure that the power outlet is working properly. You can test it by plugging in another device.

 

 Inspect the Charger and Charging Port

• Charger: Even though you tried different charging leads, ensure they are all functional. Check for any visible damage to the chargers.
• Charging Port: Inspect the charging port on the laptop for any visible damage or debris.

 Battery Check

If the battery is removable, try removing it and then connecting the laptop to the charger (without the battery). See if it powers on.

 Perform a Power Drain

1. Disconnect the charger and remove the battery (if possible).
2. Hold the power button for 30 seconds to drain any residual power.
3. Reinsert the battery and reconnect the charger.
4. Try to turn on the laptop.

After the above  troubleshooting steps if the unit  turns on 

 HP PCs - The Computer does not boot or start

HP PCs - The computer starts but the screen remains blank (Windows 11, 10)

HP Notebook PCs - Computer beeps or a light blinks during startup

click here and follow the troubleshooting steps-  HP Laptop Starts but No Display | Black Screen |

click here and follow the troubleshooting steps- How to Fix a Black Screen on Your Computer

Please  update Windows and HP support assistances updates 

And update Bios and other drivers please click on the link. to update the drivers. 

follow this link to run the test hardware test 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[A_Gayathri]

Hi @SCO77,

Welcome to the HP Support Community

I understand you are facing a Laptop not turning on your Laptop won't turn on HP 15S-fq4553na  Not to worry I will help you to get a resolution to resolve the issue.

May I know 

Do you see an HP Logo when you try to turn on the unit and then the screen goes blank or blue screen, If Blue screen Have observed any error message?

Or the unit is not turning On at all 

Do You see a light glowing on the power button and next to the charging Port? 

Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.
Check the Power Source

Ensure that the power outlet is working properly. You can test it by plugging in another device.

 

 Inspect the Charger and Charging Port

• Charger: Even though you tried different charging leads, ensure they are all functional. Check for any visible damage to the chargers.
• Charging Port: Inspect the charging port on the laptop for any visible damage or debris.

 Battery Check

If the battery is removable, try removing it and then connecting the laptop to the charger (without the battery). See if it powers on.

 Perform a Power Drain

1. Disconnect the charger and remove the battery (if possible).
2. Hold the power button for 30 seconds to drain any residual power.
3. Reinsert the battery and reconnect the charger.
4. Try to turn on the laptop.

After the above  troubleshooting steps if the unit  turns on 

 HP PCs - The Computer does not boot or start

HP PCs - The computer starts but the screen remains blank (Windows 11, 10)

HP Notebook PCs - Computer beeps or a light blinks during startup

click here and follow the troubleshooting steps-  HP Laptop Starts but No Display | Black Screen |

click here and follow the troubleshooting steps- How to Fix a Black Screen on Your Computer

Please  update Windows and HP support assistances updates 

And update Bios and other drivers please click on the link. to update the drivers. 

follow this link to run the test hardware test 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.