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HP Recommended
OMEN by HP 17-cb0261ng
Microsoft Windows 11

So I tried to turn on my laptop around 20 minutes after forcefully shutting it down by holding the power button it just refuses to turn on all I see is the power button glow red for ~2 seconds and fade to black again without the laptop turning on at all I, I had done no system changes or updates this day and never have experienced this as well. I have the Omen model 17 I already tried unplugging whatever was plugged in and there is no battery under the laptop that I can pull out I really need help with this 

1 REPLY 1
HP Recommended

Hi@lugi1,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the OMEN By HP  not booting to windows just goes to black screen. 

 

The BIOS can be corrupted during normal operation from a failed BIOS upgrade, or damage from a virus.   

 

Recover the BIOS using a key press combination. 

 

Turn off the computer. Press and hold the Windows + b keys, and continue to press those keys while you press and hold the power button for 2 to 3 seconds. Release the power button, but continue pressing the Windows + b keys. 

 

The power light remains on, and the screen remains blank for about 40 seconds before anything is displayed. You might hear a series of beeps (usually 8 beeps). Eventually, an HP BIOS Update screen is displayed and the BIOS update begins automatically.   

                                                    

NOTE: If the HP BIOS Update screen is not displayed, press and release the power button, and then immediately press the Windows + b keys at the same time, repeatedly, until the computer beeps or opens the HP BIOS Update screen. 

 

After the BIOS is recovered, a Continue Startup button is displayed and a timer counts down. Click the Continue Startup button to restart the computer immediately, or wait for the computer to restart automatically when the timer reaches zero.

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

 

Click here for the HP Cloud Recovery Tool (Windows 10) link.

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

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Have a great day!

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