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‎01-17-2020 05:51 AM

HP Recommended
Product: Hp omen dc1011nt
Operating System: Microsoft Windows 10 (64-bit)

I bought my laptop three weeks ago from vatancomputer in Turkey manisa. One day later I noticed that screen of it has light bleed too much on black screen and gave laptop to vatancomputer they sent it to your sevice “arena bilgisayar” in istanbul. However service sent laptop and noted that “ there is no problem on screen screen is ips and ips screen has light bleed it is normal. This problem is annoyingme and ı cannot use laptop at room which has low light. Would you help me urgently?

1 REPLY 1

‎01-20-2020 10:27 AM

HP Recommended

Hi @OrcunHasan

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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