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HP Recommended
HP Pavilion Gaming - 15-ec1023ax
Microsoft Windows 11

Every time i plug in my charger, i get the notification Low Power source detected, Low performance mode, laptop may not charge enabled, at the starting i decided to ignore because my laptop was charging, But once i decided to check the fps others get on the same laptop online, i compared it to mine and i get wayy lesser fps, I've tested the battery and it shows laptop may not charge all the time. Ive already posted a question like this before but you guys didnt help at all. I mean my laptop charges fast and perfectly, i dont know why you guys havent fixed this yet, because it ruins my gaming. I hope to get this fixed soon.

1 REPLY 1
HP Recommended

@Abdullah984, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Check the Charger

Use the original charger: Make sure you’re using the one that came with the laptop.

Check for damage: Inspect the charger and cable for any fraying or wear.

 

Battery Health and Power Settings

Battery Report: Run this command in Command Prompt to check battery health: powercfg /batteryreport

Power Plan: Set your power plan to High Performance under Control Panel > Power Options.

 

Update BIOS

Go to the HP website and check for any BIOS updates for your laptop.

 

Graphics Settings

In your GPU settings, make sure it's set to maximum performance when plugged in.

 

Test with Another Charger

Try a different charger with the same wattage to see if the issue goes away.

 

Also you may refer ot this guide: HP Notebook PCs - Using and troubleshooting the AC adapter | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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