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‎11-14-2020 02:42 AM

HP Recommended
Product: Hp pavilion gaming laptop 15-dk0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have bought the HP budget gaming laptop few months ago. I expected that it should play AAA games with low to medium settings very easily and with 50-60fps. But it is not performing that well. The games that are old, were also experiencing frame drops and rendering even with low graphics settings. 

Please help, as I am disappointed about this issue as my dream gaming laptop is not meeting my little expectations.

1 REPLY 1

‎11-18-2020 02:38 PM

HP Recommended

@SOM07

 

I reviewed your post and I understand that you are facing an FPS drop issue.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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