Low performance when unplugged.

[Lilsplash]

Product name : HP OMEN Gaming Laptop 16
Specs: Nvidia Geforce RTX 3060, AMD Ryzen 7 6800H, 8 cores, 16 logical processors, 16 gb RAM.

Hi. I have a problem with the performance on my laptop when unplugged. I bought this laptop around a month ago and this problem was there since I bought it. As far as I know, it happens on every game I play. Whenever I unplug the charger from the laptop, my fps drops to 10 and below and goes back up after a few seconds. It's inconsistent and happens every 2 mins or so and the audio becomes grainy when it happens. One more thing I noticed was that when I unplug my charger in Fortnite, my GPU usage sky rockets to 100% (only in Fortnite).

I've tried troubleshooting in the following ways:
Changing my battery plan to performance (through control panel and Nvidia control panel)
Undervolting GPU
Updating drivers

Please help in any way you can.

[A_Gayathri · Accepted solution]

Hi @Lilsplash ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your laptop's performance is being significantly throttled when it is running on battery power. This is a common issue with gaming laptops to conserve battery life and prevent overheating. 

Here are some steps you can take to address this problem:

Adjust Power Settings:

• Go to Settings > System > Power & sleep > Additional power settings.
• Select the High performance power plan.
• Click on Change plan settings next to the High performance plan.
• Click on Change advanced power settings.
• Expand the Processor power management section, then expand Maximum processor state and set both On battery and Plugged in to 100%.
• Expand Graphics settings (or similar, depending on your system) and ensure the settings are optimized for performance.

Check HP Command Center:

• Open the HP Command Center app.
• Switch to the Performance mode, which may help in optimizing performance when on battery power.

Update BIOS and Firmware:

• Visit the HP Support website and ensure your BIOS and firmware are up-to-date. Sometimes, performance issues can be resolved through updates that optimize power management.

NVIDIA Control Panel Settings:

• Right-click on your desktop and select NVIDIA Control Panel.
• Go to Manage 3D settings.
• Under the Global Settings tab, set the Power management mode to Prefer maximum performance.
• Apply the changes.

Battery Boost Settings:

• Open the GeForce Experience application.
• Go to Settings > Games and turn off Battery Boost if it is enabled.
• Alternatively, adjust the Battery Boost settings to see if it improves performance.

Check AMD Power Management Settings:

• Open the AMD Radeon Software app.
• Go to Settings > Graphics > Power and ensure the power management settings are optimized for performance.

Limit Background Processes:

• When gaming on battery, ensure that unnecessary background processes and applications are closed to free up system resources.

Battery Health Check:

• Run a battery health check to ensure that the battery itself is not causing the issue. Open the HP Support Assistant and run a battery test.

Refer to this document:  OMEN 16.1 inch Gaming Laptop PC 16-b0000 User manual 

Software and Drivers for OMEN Gaming Laptop 16-n0092AX

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.