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11-10-2024 05:47 AM
Hello, I have my own HP Omen mindframe headset and I have a problem with the microphone. I also sent a complaint to the seller, and they said that everything is fine, but the microphone is not in any position. I want to ask if ten microphones can be ordered as a separate piece.
Thank you
11-12-2024 11:40 PM
Hi @Jakub03,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that this is a Hardware issue. To get more details on the part, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-
HP Community Moderator