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Mitulagr
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Max Ram/SSD Upgrade

HP Recommended
Gaming Pavilion - 15-cx0140tx
Microsoft Windows 10 (64-bit)

Laptop : HP Gaming Pavilion - 15-cx0140tx [Ram : 8 GB , SSD : 0 GB]

 

1) Is there a slot in the laptop for ssd (if yes, what is the max ssd). 

 

2) The max ram for the laptop on crucial website is 32 GB and mentioned by HP is 16 GB, so is it fine to put an extra 16 GB making a total of 24 GB. Or should I go for an extra 8 GB making a total to 16 GB

 

Other Questions - 

3) If you have a laptop of this series, then are you also facing touchpad issues?

4) On startup, it says one of the fan is not working properly, is it becaue of dust? 

1 ACCEPTED SOLUTION

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Echo_Lake
HP Support Agent
HP Support Agent
23,471 23,429 1,061 1,095
Message 2 of 2
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@Mitulagr

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that you have 1 TB 7200 rpm SATA installed on the PC. 

 

And your computer support up to 16 GB of max system RAM adding extra 16gb ram might not function well

Use the following steps in order to resolve fan issue.

  • Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

  • After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
  • Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

  • In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
23,471 23,429 1,061 1,095
Message 2 of 2
Flag Post
HP Recommended

@Mitulagr

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that you have 1 TB 7200 rpm SATA installed on the PC. 

 

And your computer support up to 16 GB of max system RAM adding extra 16gb ram might not function well

Use the following steps in order to resolve fan issue.

  • Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

  • After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
  • Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

  • In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

0 Kudos
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