cancel
Showing results for 
Search instead for 
Did you mean: 
ToastEnthusiast
New member
1 0 0 0
Message 1 of 2
172
Flag Post

Max battery life reducing rapidly

HP Recommended
HP Pavillion Gaming Laptop 15 cx0xxx
Microsoft Windows 10 (64-bit)

I've been using my HP Pavillion Gaming Laptop 1-cx0xxxlaptop quite frequently for a while now, but as of late I've run into a quite worrying issue with the laptop's battery life. It only seems to charge up to a certain point, formerly eighty-percent as of a few days ago but now only seventy-four percent, and will charge no further afterwards. As well, day by day said max charge amount decreases by one percent or more. What could be causing this issue and how can I fix it? Do I need to replace the battery? If so, how do I replace the battery on one of these models of laptops?

1 REPLY 1
banhien
Level 19
Level 19
91,874 91,755 11,845 25,305
Message 2 of 2
Flag Post
HP Recommended

@ToastEnthusiast 

 

Normally when charging cycles go up the life of batteries between charge will go down and the life of batteries themselves will also go down.

 

Please try

 

         https://support.hp.com/au-en/document/c04700771

 

and check the report/log. You may have to replace battery of your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation