Memory Upgrade - Can't Find Specific Model or Maximum Limit

[steamship]

I currently have 16GB of Samsung DDR5 4800MHz memory on the laptop, and am considering upgrading. Depending on cost, I might go as far as 64GB, instead of just 32GB, but I can't find any specific information on my exact laptop.

The sticker on the box and the laptop show it as a HP Omen 16.1 gaming laptop, 16-n0500na. There is next to nothing on Google, except for some spare parts, and I can't even find anything on the HP site about it.

I want to know the maximum amount of memory it can take, and also if it is capable of running DDR5 5600MHz memory

[Paul_Tikkanen · Accepted solution]

Chapter 1, page 2 of the service manual indicates the maximum memory is 2 x 16 GB.

Maintenance and Service Guide

You can install DDR5-5600 MHz memory but it is only going to run at 4800 MHz because that is as fast as your notebook's processor can run the memory at.

You can run this command to see if your notebook might support 64 GB of memory:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

[steamship]

Many thanks for the link to the PDF manual.

It's a shame that it has a 32GB limit, and since it will only run at 4800MHz, there's no point spending extra for the 5600MHz equivalent.

[Paul_Tikkanen]

You're very welcome. 

[TzortzisG]

Hi!

Paul, actually the Omen 16-n0000 has been successfully upgraded to a 64GB system and reported as such, right here on the HP forum by a user having a completely unrelated problem: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Omen-16-internal-screen-black-but-wit... 

@steamship, according to HP PartSurfer your 16-n0500na laptop is fitted with an AMD 6800H. Connectivity section informs us that officially it will run 64GB at the maximum speed of 4800 (unless RAM is soldered-on). HP seems to have NO artificial limits on the latest DDR5 Gaming laptop series, so that means you can just use the Crucial page for your system and go for the 2x32GB kit (4800 if cheaper). The manual and the wmic command have values dictated by HP personnel and  simply describe what you can upgrade to when going through official HP channels (HP Authorized Service Centers). If doing the upgrade yourself or outside of HP there is no reason to follow these guidelines.

One last thing. HP's DDR5 Gaming systems have often been tested with capacities outside of official CPU specs, and in most cases work properly. This "trend" started with Intel Alder Lake laptops being upgraded to 96GBs, but there have also been such cases with AMD processors. According to the Munich-based CompuRAM, manufacturer and seller of memory modules, the Omen 16-n0000 laptops work well with their 2x48GB DDR5 kit so it's more than likely you can also go above AMD specs on this system when it comes to maximum RAM.

[steamship]

HI TzortzisG

Just checked those links, and sounds intriguing. 96GB sounds great, but I think 64GB is enough (for now). When I go down this route, I'll update this thread with the results.