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‎12-01-2023 10:08 AM - edited ‎12-03-2023 01:33 PM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-c0000 (2W4Q0AV)

During the installation of Windows 10, no drive can be detected!  It says that additional drivers are needed, but in the driver-download center of the HP Omen 16-c0908ng there are no storage-drivers except a card-reader driver.
In other similar problems the users had to manually download the "Intel rapid storage technology" driver but since this laptop is running a AMD Ryzen7 5800H there have to be other drivers for the chip set (AMD FP6).

I tried downloading the default chipset drivers from the AMD-page which didn't work either as the windows installer does not detect these drivers (native .exe files and also extracted .exe-files).

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1 REPLY 1

‎12-03-2023 01:32 PM

HP Recommended

push - can someone please upload the missing drivers drive can't be detected during Win11 installation either

The drive is recognized by the BIOS and diagnostic-options so its not due to bad drive

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