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‎01-04-2020 11:26 AM

HP Recommended
Product: Omen 17
Operating System: Microsoft Windows 10 (64-bit)

Purchased a Omen laptop on hp.com which qualifies for the offer on 11/29. Have not received any codes or links email (checked spam). Already contacted various HP support teams on the phone who said that it will be sent within 2 business days, which had passed. So is HP just going to lie about this offer or something?

2 people had the same question
5 REPLIES 5

‎01-07-2020 11:11 AM

HP Recommended

@PhilipSimpson

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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‎01-27-2020 09:15 PM

HP Recommended

Did you ever receive your code?  I am waiting on mine and I’ve been given the complete run around by customer service.

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‎01-30-2020 12:51 PM

HP Recommended

@Kalel243

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details) 

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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‎02-16-2020 12:22 PM

HP Recommended

Any feedback on this RDR2 code?

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‎02-16-2020 12:33 PM

HP Recommended

No

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