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PhilipSimpson
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Message 1 of 6
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Missing red dead redemption 2 code

HP Recommended
Omen 17
Microsoft Windows 10 (64-bit)

Purchased a Omen laptop on hp.com which qualifies for the offer on 11/29. Have not received any codes or links email (checked spam). Already contacted various HP support teams on the phone who said that it will be sent within 2 business days, which had passed. So is HP just going to lie about this offer or something?

5 REPLIES 5
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 6
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@PhilipSimpson

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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Kalel243
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Message 3 of 6
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Did you ever receive your code?  I am waiting on mine and I’ve been given the complete run around by customer service.

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Echo_Lake
HP Support Agent
HP Support Agent
30,226 30,155 1,450 1,519
Message 4 of 6
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HP Recommended

@Kalel243

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details) 

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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rocktraveler
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Message 5 of 6
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Any feedback on this RDR2 code?

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Kalel243
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Message 6 of 6
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No

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