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‎08-17-2024 09:37 AM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0061nl
Operating System: Microsoft Windows 11

Hello, i have a HP Pavilion Gaming Laptop 15-dk0xxx and recently my battery stopped charging. I tried changing the charger and even buying a new battery (same as the old one) and still wont charge. The only way to use the laptop is to constantly keep the charger in. So i think the only way to solve this is to change the motherboard but i cannot find any to buy. I have a HP 85FC 42.47 motherboard. My question is there any way i can get one from hp or did anyone else faced this problem and succesfuly changed his motherboard with another one if so can you tell me what motherboard did u use? Thank you !

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1 REPLY 1

‎08-19-2024 10:42 AM

HP Recommended

Hi @RaulRdk,

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
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