My HP Victus 16 laptop's battery drains very fast!

[RoRed]

I bought this laptop 4 days ago, and it was advertised that the laptop's battery can last 7 hours until it reaches 0%, and well that's what got me to buy this laptop, and only few days of using it and i keep noticing that my laptop's battery drains fast, earlier today it went from 100% to 9% in literally an hour, I really hope there's something i can do to make my laptop last longer, i barely even play games on it i mostly just do some light video editing, photo editing, and drawing with a graphic tablet. i only play games while the laptop is plugged so i can get maximum performance.

Here's what I already did:

- I've followed the HP Support tutorial video on how to calibrate the battery (I did that Twice)

- I have made sure that I was using the power efficiency power plan during my usage

- I made sure to close all background and unnecessary apps to prevent the battery from draining

- I have went to the HP Support website and searched for my exact product by adding the serial number and product ID and i have downloaded every driver for my laptop and made sure all my drivers are up-to-date.

My laptop is still under warranty since i just bought it, I'm still not sure if my battery is faulty or there's something wrong I'm doing, I hope someone helps with my issue, I'm going to really appreciate it.

[RoRed]

bump

[Raj2111]

Hi @RoRed 

Welcome to the HP support community.

I understand that you are facing an issue with your computer, I am glad to assist you today.

Since you have tried calibrating the battery my suggestion is to connect with phone support.

I see that there is an issue with the hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Raj 

HP Support