My OMEN 16 turns the fans to full speed and lower performance drastically

[Gearen]

My HP Omen 16 has started toi show shome problems after a yerar of use. The pc , even under not a big load of work from some games (like 70% of use of both CPU and CPU) even some times just with crome open, and with normal temperatures, none over 65º on CPU and GPU, it turns the fans to the maximun speed and the performance goes tfrom like 50/60 fps on a external 2k monitor to arround 3 fps in and out of the runing program. Not only the frames are affected, the whole pc goes super slow and this condition continues for a really long time. Even the air that comes from the pc is cold and it keeps neing on a low performance state. The PC has clean fans and coolers, nothing is obstructing them.

I have tried reinstalling the full OS thinking it was a shoftwer issue, butr this didn't change the problem.

This OMEN is the HP Gaming Laptop 16-n0xxx

Any clue on how to fix this random performance issues?

[Hawks_Eye]

Hi @Gearen 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

It sounds like your HP Omen 16-n0xxx is entering an extended low-performance state that isn’t resolved by software fixes like reinstalling the OS. 

Since this behavior occurs even at moderate loads and normal temperatures, it's likely related to thermal management, power delivery, or firmware issues. 

Let’s break it down and troubleshoot step by step:

 

1. Check for Thermal Throttling

Even if the reported temperatures are within the acceptable range (below 65ºC), a faulty sensor or aggressive thermal throttling might be forcing the system into low-performance mode.

Use monitoring tools like HWMonitor, MSI Afterburner, or HP Omen Gaming Hub to check for:

Sudden drops in clock speeds of the CPU and GPU during the slowdown.

Any thermal sensors reporting unusual or maxed-out values.

 

2. Update BIOS and Drivers

Visit HP’s support website to download and install the latest firmware and drivers for your specific Omen model.

Ensure you update:

BIOS (may address power/thermal management issues).

Chipset drivers for the motherboard.

GPU drivers from HP or directly from NVIDIA/AMD.

 

3. Check Power Settings

A power delivery issue could be forcing the laptop into a lower performance state:

Open Control Panel > Power Options and set your plan to High Performance.

In Advanced Power Settings, ensure the Processor Performance State is set to 100% for both minimum and maximum states when plugged in.

On the HP Omen Gaming Hub, make sure performance mode is set to Performance and not Balanced or Eco.

 

4. Run Hardware Diagnostics

Use HP’s built-in diagnostic tools to check for hardware issues:

Restart your laptop and press F2 repeatedly to enter the HP Hardware Diagnostics.

Run the System Test and Thermal Test to check for issues with cooling, sensors, or other components.

Also, test the RAM and SSD, as issues with these components can cause severe system slowdowns.

 

5. Inspect the Power Adapter and Delivery

Ensure you’re using the original HP power adapter and that it’s delivering enough power for the GPU and CPU during load.

A failing or underpowered charger can cause the laptop to throttle to conserve power.

 

6. Reset and Test Fan Profiles

While your fans are clean, the firmware controlling them may be overreacting. In the HP Omen Gaming Hub:

Adjust or reset the fan speed profiles to ensure proper cooling without unnecessary spikes.

Test the system behavior on default and custom profiles.

 

7. Check for External Monitor Impact

Using a 2K external monitor adds a load on the GPU. Try disconnecting the monitor and running games or apps on the laptop’s built-in display to see if the issue persists. If the external monitor is causing the problem:

Ensure the display output settings in the GPU driver are optimized for the external resolution.

Check for software conflicts between the GPU and the external monitor.

 

8. Test Power Delivery Modes

If the system stays in a low-power state even with cool air output:

Disconnect the battery and run the laptop directly on AC power (if this is supported by your model). This can help rule out issues with the battery affecting performance.

 

9. Disable Background Services

Check for background apps or services that might interfere with the system:

Open Task Manager and look for processes causing high disk or CPU usage.

Disable unnecessary startup programs via the Startup tab in Task Manager.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[Hawks_Eye]

Hi @Gearen 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

It sounds like your HP Omen 16-n0xxx is entering an extended low-performance state that isn’t resolved by software fixes like reinstalling the OS. 

Since this behavior occurs even at moderate loads and normal temperatures, it's likely related to thermal management, power delivery, or firmware issues. 

Let’s break it down and troubleshoot step by step:

 

1. Check for Thermal Throttling

Even if the reported temperatures are within the acceptable range (below 65ºC), a faulty sensor or aggressive thermal throttling might be forcing the system into low-performance mode.

Use monitoring tools like HWMonitor, MSI Afterburner, or HP Omen Gaming Hub to check for:

Sudden drops in clock speeds of the CPU and GPU during the slowdown.

Any thermal sensors reporting unusual or maxed-out values.

 

2. Update BIOS and Drivers

Visit HP’s support website to download and install the latest firmware and drivers for your specific Omen model.

Ensure you update:

BIOS (may address power/thermal management issues).

Chipset drivers for the motherboard.

GPU drivers from HP or directly from NVIDIA/AMD.

 

3. Check Power Settings

A power delivery issue could be forcing the laptop into a lower performance state:

Open Control Panel > Power Options and set your plan to High Performance.

In Advanced Power Settings, ensure the Processor Performance State is set to 100% for both minimum and maximum states when plugged in.

On the HP Omen Gaming Hub, make sure performance mode is set to Performance and not Balanced or Eco.

 

4. Run Hardware Diagnostics

Use HP’s built-in diagnostic tools to check for hardware issues:

Restart your laptop and press F2 repeatedly to enter the HP Hardware Diagnostics.

Run the System Test and Thermal Test to check for issues with cooling, sensors, or other components.

Also, test the RAM and SSD, as issues with these components can cause severe system slowdowns.

 

5. Inspect the Power Adapter and Delivery

Ensure you’re using the original HP power adapter and that it’s delivering enough power for the GPU and CPU during load.

A failing or underpowered charger can cause the laptop to throttle to conserve power.

 

6. Reset and Test Fan Profiles

While your fans are clean, the firmware controlling them may be overreacting. In the HP Omen Gaming Hub:

Adjust or reset the fan speed profiles to ensure proper cooling without unnecessary spikes.

Test the system behavior on default and custom profiles.

 

1/2 

 

 

[Hawks_Eye]

2/2

7. Check for External Monitor Impact

Using a 2K external monitor adds a load on the GPU. Try disconnecting the monitor and running games or apps on the laptop’s built-in display to see if the issue persists. If the external monitor is causing the problem:

Ensure the display output settings in the GPU driver are optimized for the external resolution.

Check for software conflicts between the GPU and the external monitor.

 

8. Test Power Delivery Modes

If the system stays in a low-power state even with cool air output:

Disconnect the battery and run the laptop directly on AC power (if this is supported by your model). This can help rule out issues with the battery affecting performance.

 

9. Disable Background Services

Check for background apps or services that might interfere with the system:

Open Task Manager and look for processes causing high disk or CPU usage.

Disable unnecessary startup programs via the Startup tab in Task Manager.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye