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HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)
Microsoft Windows 11

it was working till 2 days ago but from 2 days this ctrl+tab shortcut is not working and this is used shortcut for me in routine 

1 REPLY 1
HP Recommended

Hi @Priyal_04, Welcome to HP Support Community!

 

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

I understand that your Ctrl+Tab shortcut, which is commonly used to switch tabs in browsers and apps, is no longer working on your HP 15.6" Laptop PC 15-e2000 (2J4V9AV) running Windows 11. Since it was working until two days ago, let’s go through a few steps to troubleshoot and restore its functionality.

Check if the issue is app-specific

  • Try using Ctrl+Tab in different apps:
    • Web browsers (Chrome, Edge, Firefox)
    • File Explorer (if multiple tabs are open)
    • Notepad++ or other tabbed apps
  • If it works in some apps but not others, the issue may be app-specific. Try restarting or reinstalling the affected app.

Test the Ctrl and Tab keys individually

  • Open Notepad and press:
    • Ctrl → Does it trigger any shortcut (e.g., Ctrl+S)?
    • Tab → Does it insert a tab space?
  • If either key doesn’t respond, the physical keyboard may be the issue.

Check for stuck modifier keys or accessibility settings

  • Go to Settings > Accessibility > Keyboard
  • Turn Sticky Keys and Filter Keys OFF
  • Also check Ease of Access Center in Control Panel

Update or reinstall keyboard drivers

  • Press Win + X → Select Device Manager
  • Expand Keyboards → Right-click your keyboard → Choose Uninstall device
  • Restart your laptop to reinstall the driver automatically

Check for recent Windows updates or app changes

  • Go to Settings > Windows Update > Update History
  • If any updates were installed 2 days ago, they might have affected input behavior
  • You can try uninstalling the update or performing a System Restore to a point before the issue started

Try an external USB keyboard

  • If Ctrl+Tab works on an external keyboard, the built-in keyboard may be faulty

HP Notebook PCs - Keyboard troubleshooting (Windows) | HP® Support

 

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

 

Thanks for being part of the HP Community!


Regards,
Max3Aj

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