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‎08-16-2022 07:22 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V9A0AV)
Operating System: Microsoft Windows 11

I need help on my HP Victus 16. The download speed is like limited or capped to 30mbps. The problem is only resolved through reconnection o restart device but after a couple of mins of usage, it will be back 30mbps. I have tried a lot of trying to fix it I even reset my laptop and got a fresh install of windows 11 but the issue still exist. I bought it brandnew. 

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2 REPLIES 2

‎08-16-2022 07:26 PM

HP Recommended

I know that my download speed should be at 30 mbps. what I meant is when I'm doing a speedtest it only shows 30mpbs when it should be 300mbps.

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‎08-17-2022 01:43 AM

HP Recommended

Hello @070398 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Please start windows <device manager>

- Open <network adapter>

 

(2) Send screenshot

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