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- My hp omen 15 computer won't turn on.

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05-18-2021 06:15 PM
Hi there, the battery of my Hp omen 15 computer that I have been using for about 3 years was swollen. After noticing this, I removed the battery and bought a battery of the same model. I inserted the new battery and waited for it to charge. While doing this, the light on the right side of the computer turned orange, its side was charging. After a while the light turned white and I tried to start the computer. Unfortunately the computer's power button flashed red for 2 seconds. In the meantime, there was a sound from the hdd disk inside the computer, but the fans or the screen did not work. I've tried this over and over again. I tried starting it by removing the battery but same result. Only sound came from hdd. In other words, the computer that worked without any problems with the previous battery stopped working with the same model battery. I don't think the problem is with the new battery because if the porblem was on it, the computer should have been working when it was just plugged in. Do you think I broke something while removing the battery? All connections appear to be in place and sound. I'm afraid the problem is with the processor. Please help.
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Accepted Solutions
05-21-2021 09:17 AM
Hi@WalkingTalking, Welcome to the HP Support Community!
We reviewed your post and I understand that the Notebook is not Powering ON,
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps
Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
- Disconnected AC adapter from the laptop.
- Press and hold the power button for 15 seconds.
- Reconnect the battery and plug the AC adapter.
F6 + Power Button
- CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec
If the laptop does not power on then please continue with the below steps:
- Disconnect the charger and remove the battery out.
- Connect only the battery and check if the laptop powers on.
- Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
05-21-2021 09:17 AM
Hi@WalkingTalking, Welcome to the HP Support Community!
We reviewed your post and I understand that the Notebook is not Powering ON,
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps
Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
- Disconnected AC adapter from the laptop.
- Press and hold the power button for 15 seconds.
- Reconnect the battery and plug the AC adapter.
F6 + Power Button
- CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec
If the laptop does not power on then please continue with the below steps:
- Disconnect the charger and remove the battery out.
- Connect only the battery and check if the laptop powers on.
- Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!